Privacy Policy

Miti ("we," "us," "our") is a hyper-local services marketplace app. This page explains what information Miti collects, why, and how it's used. We only collect what's needed to make the app work — Miti does not run advertising, does not use analytics or tracking tools, and does not sell your data to anyone.

Information we collect

• Phone number — used to sign you in (via a one-time code sent by SMS or WhatsApp) and, if you list a business, shown to people who want to contact you.
• Email address — only if you choose to sign in with email instead of a phone number.
• Name and general location (e.g. neighborhood or town) — provided by you when you set up your profile.
• Precise location (GPS coordinates) — captured only when you take a photo of a sign inside the app, or when you choose to set a location manually, so listings can be shown to people nearby. Location access is optional and only used for this purpose.
• Photos — photos you take or choose of service signs, used to create listings. These photos are stored and shown publicly as part of the listing.

How we use this information

• To create your account and verify your phone number or email.
• To create and display service listings, including the business name, phone number, category, and photo.
• To let other users contact a listed business by phone or WhatsApp.
• To verify a business owner's phone number when they claim a listing as their own.
• To read the text on a submitted sign photo (business name, phone number, trade) using an AI image-processing service, so a listing can be created automatically.

Sharing with service providers

Miti uses a small number of third-party services to operate:

• Supabase — hosts our database, authentication, and photo storage.
• Twilio — sends verification codes by SMS or WhatsApp.
• Anthropic — processes sign photos to extract listing details (business name, phone number, category).

These providers only receive the information needed to perform their specific function and are not permitted to use it for their own purposes. We do not sell or share your information with advertisers or data brokers.

What's public

Business listings — including the business name, category, phone number, general location, and sign photo — are publicly visible to anyone using the app, including people who are not signed in. This is core to how Miti works: it's a public directory of services. Your personal account details (email, precise account settings) are not shown publicly.

Data retention and deletion

We keep your information for as long as your account is active. If you want your account or a listing deleted, contact us using the details below and we'll remove it.

Children's privacy

Miti is not directed at children and is not intended for use by anyone under 18.

Changes to this policy

If this policy changes, we'll update the date at the top of this page.

Contact

Questions about this policy or your data can be sent to miti@mazwi.ai.